Supply Chain & Procurement
Foreign and local procurement, vendor sourcing, quotation analysis, purchase orders, P2P, LC documentation, shipment follow-up, customs/C&F coordination, landed cost and demurrage.
ERP & Business Systems
ERP workflow analysis, Oracle ERP concepts, user support, requirements analysis, SOP development, API/EDI concepts, reporting and process-control documentation.
AI & Automation
AI agents, workflow automation, AI-assisted business-process automation, SOP-to-workflow transformation, task automation and structured operational decision support.
Programming & Data
Python, SQL, MySQL, HTML, CSS, PHP, JavaScript, data analysis, KPI reporting, SAP Lumira and SAS Studio.
IT & Cybersecurity
IT support, technical documentation, security operations fundamentals, access-control concepts, cybersecurity principles and ethical-hacking training.
Operations & Administration
SOPs, process manuals, documentation control, stakeholder coordination, management reporting, task allocation and cross-functional operational support.